Last updated September 8, 2026.

Shipping costs and destinations

Every subscription box ships free, including renewals. A one-time order ships for $4.95. We ship within all fifty US states; international shipping is not open.

Delivery timing

Estimated standard delivery is 3–5 business days in the contiguous United States. Business days are Monday through Friday, excluding holidays. Alaska, Hawaii, PO boxes and APO/FPO destinations may take longer. Weather, holidays and carrier delays can affect arrival.

We email you when your order ships, with tracking when available.

Tracking and address changes

Your shipping confirmation and order-status page include tracking when available. A label-created status does not mean the carrier has received the parcel. For an order already placed, contact us promptly to request an address change. Changes in the subscription portal apply to future orders and do not automatically change an existing order.

Delivery problems

For damage, email your order number and a photo so we can arrange a replacement or refund. Do not return a damaged food pouch. If tracking shows delivered but your parcel is missing, allow one working day, then contact us for help and a replacement if it has not appeared.

Subscriptions and refunds

Billing and shipping are separate. See our subscription terms for renewal timing and our refund policy for refund requests.

Misu LLC · 2108 N St, STE N, Sacramento, CA 95816, United States.
support@dailymisu.com · 626-710-5524.