Your subscription, explained.
Automatic renewals, a clear schedule and control over your next order.
What you pay
A subscription renews automatically until you cancel. Checkout shows your first payment, recurring price and billing interval before you place your order. Introductory discounts and first-box gifts apply only as described in your selected offer.
Your subscription portal shows the products and quantities in your next order, its current subtotal and next billing date. Existing subscriptions retain their own schedule, including any legacy 90-day plan. A one-time purchase does not renew.
Subscription shipping is free. One-time orders ship for $4.95. Applicable sales tax is shown at checkout.
Billing and shipping
Your first payment is taken when you order. Estimated standard delivery is 3–5 business days. We send a shipping confirmation with tracking when available.
For a first subscription box, we move the first renewal to at least one billing interval after its fulfillment date. A later date you chose is preserved. If your first box has not shipped, we review approaching first renewals daily and move them back if needed. Your portal shows the current next billing date. Subsequent renewals follow your subscription schedule; shipping and billing are separate events.
We send a reminder three days before the scheduled renewal with its date, order subtotal and a link to manage your subscription. If you move an order inside that window, you may not receive a full three days of notice. Review the date before confirming a change.
Managing deliveries
Open Manage my subscription and enter the email used at checkout. We email you a sign-in code; no password is needed.
- Skip or move a delivery: choose an available later date when you need more time.
- Pause: choose 30, 60 or 90 days. The pause starts today and replaces your current renewal date; billing resumes automatically when it ends. If you have already moved a delivery further out, choose a pause that extends beyond that date.
- Review your schedule: check the next products, quantities and billing interval in the portal.
- Update your details: edit the shipping address for future orders or request the secure payment-update email.
Make changes before the renewal charge. Portal changes apply to future orders and do not automatically alter an order already placed.
Cancelling
In the portal, open your subscription and choose More → Cancel. You may see optional suggestions to skip, change the date or pause. You can finish cancelling without accepting a suggestion or calling us.
Cancellation stops future subscription renewals. There is no cancellation fee or minimum number of boxes. Your first-box scoop and frother stay yours. We email you a cancellation confirmation.
Cancelling a subscription does not cancel or refund an order already placed. For help with an existing order, email support@dailymisu.com.
Price changes
If we change your renewal price, we will email you at least thirty days before the renewal it applies to. You can cancel before that renewal. We will not change the price of an order already placed.
Failed payments
If a subscription payment fails, we email you a link to update your payment method. Our recovery schedule allows up to nine retries over 28 days. If payment still cannot be completed, the subscription is cancelled. You can update your payment details or cancel in the portal during recovery.
Existing orders and refunds
Our thirty-day money-back guarantee covers your first box. Read the refund policy for the full terms. If a renewal was charged but has not shipped, contact us to request its cancellation and refund.
If an order is delayed or its status is unclear, contact us with your order number. The shipping confirmation and order-status page are the places to check dispatch and tracking.
Your next order is in your hands.
Review your schedule, take a break or cancel online.